SunView Software Online Privacy Statement
SunView Software respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how it is used.
You can visit most areas of our website without providing personal information. Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, telephone number, postal or other physical address, other contact information, title, occupation, work industry, and other information which may be required by SunView Software to provide products, services, and information to you. SunView Software respects your need for online privacy and protects any information that you may share with us in an appropriate manner.
SunView Software complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SunView Software has certified that it adheres to the seven Safe Harbor Privacy Principles of notice, choice, onward transfer, access, security, data integrity, and enforcement. To learn more about the Safe Harbor program, and to view the SunView Software’s certification, please visit http://www.export.gov/safeharbor/.
Information we collect
When you browse our website, you do so anonymously, unless you have previously registered with us. We do collect IP (Internet Protocol) addresses of computers for the purpose of maintaining and improving site quality and integrity. This log is a standard method of reporting in order to statistically determine which parts of our website are visited and how long visitors spend there. We also log the type of browser and operating system you are using. We do not automatically collect other personal information, such as your email address.
When you sign up for a SunView Software service that requires registration or express interest in our products, we ask you for personal information such as your name and email address. You may also be asked to choose a unique username, a password, a security question and an answer to the security question. In addition, we collect information regarding the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors to our websites. In case of products or services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. If you are a user of SunView Software services, we also store and maintain your documents and other data stored in your account in order to provide the services for which you are registered.
How we use your information
SunView Software may use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we may use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, to activate and register products you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for quality assurance purposes.
We may also use your personal information to send you, or to have our business partners or marketing agencies send you, direct marketing information or contact you for marketing research. Where required by local legislation, we will provide you with the opportunity to “opt in” prior to receiving direct marketing information. At a minimum, we will always give you the opportunity to “opt out” of receiving materials you choose to unsubscribe. Unless requested to the contrary by the customer, we publish the names of our customers other than individual users of SunView Software services in the Customer List at our websites, press releases, advertisements, brochures and other promotional materials.
Links from our websites
With whom we share information
We have partners/affiliates/resellers for specific products and services. We may share generic aggregated demographic information with our business partners/affiliates/ resellers and advertisers. This is not linked to any personal information that can identify any individual person. Your name and email address may occasionally be shared with our business partners/ affiliates/resellers in connection with our products/services, unless you request otherwise, and any use of your personal information by such business partners/ affiliates/resellers will be in accordance with this Privacy Statement. We do not share the contents of documents, to-do lists and other data related to SunView Software accounts maintained and stored by us with any third party.
Children and privacy
SunView Software’s product ad campaigns and marketing materials are intended to be viewed by adults over 18 years of age. We do not intend to receive personal information from children.
How secure is your information
We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures, to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees, contractors, business partners, affiliates and resellers who need to know such information in connection with our products and services and are bound by confidentiality obligations.
You will be required to register for our services by providing personal information. You can decline to submit personal information with regard to any of our services, in which case we may not be able to provide those services to you. While using our services, you are not allowed to opt out from receiving information on versions/updates/service packs. We will obtain your prior consent for use of your personal information in a manner different than the purpose for which it was collected or the purposes described in this Privacy Statement. In such cases we will offer you an effective way to opt out of the use of your personal information for those other purposes.
Forums and blogs
Some of SunView Software’s websites allow our users to publish content via discussion forums, blogs, and other means. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
SunView Software's Web site deposits certain bits of information called "cookies" in a visitor's computer. Cookies are sent back only to this web site when a visitor returns to it. Cookies help us determine how and when pages are visited and by how many people. This technology does not collect any personal identifiable information that you do not specifically provide to us. Any information you provide to us is used to improve the navigation of our Web sites.
Accessing, updating and removing personal information
Upon request we provide users with access to their personally identifiable information free of charge. Users may correct, update or remove any such personally identifiable information either through the users’ profile or by contacting SunView Software Customer Support Services.
Enforcement of Privacy Statement
We make every effort including periodic reviews to ensure that personal information provided by you is used in conformity with this Privacy Statement. If you have any concerns regarding our adherence to this Privacy Statement or the manner in which personal information is used on our websites, kindly contact SunView Software Customer Support Services at info//sunviewsoftware/com. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard.
Notification of changes
Any changes to our Privacy Statement will be posted on our website in order to keep you informed of any changes in nature of information collected and manner of collection, use and sharing of information. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected or as described in this Privacy Statement, we will notify you by email and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at http://www.sunviewsoftware.com/privacy.aspx periodically
Our postal address is:
SunView Software Inc.
10210 Highland Manor Dr Suite 275
Tampa, FL 33610
This Policy Statement was revised March 1, 2014.