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Configuration Management System: True Knowledge of IT infrastructure

Today’s IT organizations must track and manage all IT assets from sprawling VMs and servers, to network hardware such as switches and firewalls – gaining visibility into the IT infrastructure, their relationships, and attributes.

This free whitepaper will help you:
  • Review the key concepts behind a CMDB
  • Understand the benefits and business value of a CMDB
  • Examine how the CMDB fits within the ITIL Framework

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Case Studies
  • PSCU Financial Services - learn how they decreased the amount of time to produce PCI reports by almost 75%.
  • eTelecare - find out how they hit their corporate goal of 99.999 percent uptime for the first time.
  • Alverno - see how they were able to reduce operating costs and increase system uptime.