Enterprise Support


The SunView Support Advantage Program is for customers who have purchased the Enterprise versions of our ChangeGear software. We provide customers with many great benefits in one program – software maintenance, technical support, training resources, and so much more.

SunView Support Advantage includes:

Technical Support – Our highly skilled and experienced technical support team is dedicated to making sure your problem is resolved expeditiously. MySunView Access – Each ChangeGear user has a unique login to the MySunView customer portal.
  • Available 24/7
  • Submit and track Service Requests
  • Download Support documents
  • View catalog of eLearning videos
  • Search ChangeGear Knowledge Base
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New Version Downloads – Our download center gives all customers who are currently enrolled on SunView Support Advantage access to all new versions and maintenance upgrades of the ChangeGear software.

Updates & Announcements – We maintain consistent communication with each of our customers.
  • New Product Releases & Updates
  • Beta Program Announcements

For more information about the SunView Support Advantage Program, contact a SunView Software sales representative at .

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Whitepapers
Datasheets
Case Studies
  • PSCU Financial Services - learn how they decreased the amount of time to produce PCI reports by almost 75%.
  • eTelecare - find out how they hit their corporate goal of 99.999 percent uptime for the first time.
  • Alverno - see how they were able to reduce operating costs and increase system uptime.