Enterprise Support
The SunView Support Advantage Program is for customers who have purchased the Enterprise versions of our ChangeGear software. We provide customers with many great benefits in one program – software maintenance, technical support, training resources, and so much more.
SunView Support Advantage includes:
Technical Support – Our highly skilled and experienced technical support team is dedicated to making sure your problem is resolved expeditiously.
MySunView Access – Each ChangeGear user has a unique login to the MySunView customer portal.
- Available 24/7
- Submit and track Service Requests
- Download Support documents
- View catalog of eLearning videos
- Search ChangeGear Knowledge Base
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New Version Downloads – Our download center gives all customers who are currently enrolled on SunView Support Advantage access to all new versions and maintenance upgrades of the ChangeGear software.
Updates & Announcements – We maintain consistent communication with each of our customers.
- New Product Releases & Updates
- Beta Program Announcements
For more information about the SunView Support Advantage Program, contact a SunView Software sales representative at sales//sunviewsoftware/com.
Case Studies
- PSCU Financial Services - learn how they decreased the amount of time to produce PCI reports by almost 75%.
- eTelecare - find out how they hit their corporate goal of 99.999 percent uptime for the first time.
- Alverno - see how they were able to reduce operating costs and increase system uptime.